Pricing

Starts at $29/month at Solo. The rest scales with what you actually use.

14-day free trial · no credit card · cancel anytime · live in hours, not weeks. Every tier ships with PostgreSQL Row-Level Security, public Trust Center access, and per-decision explainability via the Why? button.

Solo

Solo founders, indie hackers, influencers (Instagram DM-primary)

$29/month · billed monthly · or $290/yr
Start 14-day free trial
  • 1 channel of your choice (WhatsApp · SMS · Telegram · Discord · Slack · Instagram DM · Email · Web Chat · Web Form · WordPress · API · MCP)
  • Instagram DM-primary path supported (influencer-focused 5th demo org seeded)
  • 1 brand workspace
  • 1 user
  • 50 customer profiles
  • Per-decision explainability via Why? button
  • Public Trust Center access
  • Discord + Slack community

Starter

Small teams, single-location SMBs

$99/month · billed monthly · or $990/yr
Start 14-day free trial
  • All 10 channels — 3 each (WhatsApp · SMS · Telegram · Discord · Slack · Instagram DM · Email · Web Chat · Web Form · WordPress · plus API · MCP)
  • 1 brand workspace
  • 5 agents from the Bench marketplace
  • 50 customer profiles
  • 3 users
  • Per-decision explainability via Why? button
  • Public Trust Center access
  • Discord + Slack community
Most popular

Growth

Growing SMBs, multi-channel operators

Contact salesfor current Growth pricing
Talk to sales
  • Everything in Starter, plus:
  • All 10 channels — unlimited (multi-WhatsApp · multi-SMS · multi-IG · multi-everything)
  • 1 brand workspace
  • 15 agents from the Bench
  • 500 customer profiles
  • Attribution dashboard (5 leaderboards: playbook · agent · framework · trigger · channel)
  • Brand voice extractor (10 emails + 3 URLs + 5 PDFs)
  • BYOK (OpenAI · Anthropic · Mistral)

Agency

Multi-brand operators (3–50 brands)

Contact salesfor current Agency pricing
Talk to sales
  • Everything in Growth, plus:
  • Multi-brand UI with header brand-switcher
  • Multi-WhatsApp + multi-SMS + multi-channel per sub-brand (one workspace, isolated channels per brand)
  • Whitelabel custom domain + email_from + favicon + primary_color
  • Per-brand RBAC
  • Cross-brand analytics for portfolio reviews
  • Bulk-clone playbooks · bulk-toggle triggers (atomic audit)
  • Multi-brand defaults config
  • Per-brand modal handlers

Enterprise

Mid-market + regulated industries

Contact salescustom — DPA, BAA, residency on request
Contact sales
  • Everything in Agency, plus:
  • SSO (SAML / OIDC) with metadata XML upload
  • BYOK multi-key with rotation, revoke, test-fire
  • Custom data residency (Postgres + Redis + Qdrant in your jurisdiction — CA, EU, US, AU)
  • Dedicated subprocessor agreements
  • Audit-grade compliance package
  • EU AI Act / HIPAA / PHIPA add-ons
  • hide_branding override
  • IP allowlist · 2FA enforcement
  • Per-user sessions list + revoke-all-other

Per-tier feature matrix

Everything that ships at every tier. Honest hedges where features aren't yet shipped.

FeatureSoloStarterGrowthAgencyEnterprise
Channels (10 in production · v1.9.7.5)
WhatsApp · SMS · Telegram · Discord · Slack · Instagram DM · Email · Web Chat · Web Form · WordPress1 of choice3 eachUnlimitedUnlimited
Multi-WhatsApp + multi-SMS (per sub-brand)
Cross-channel customer identity unification (ADR-067 · 11 identifier types)
n8n native node (n8n-aria@1.0.0 · 8 user-selectable operations)
MCP server (21 tools + 6 packaged Playbooks)Read-onlyRead + writeRead + writeRead + write + admin
Per-org webhook secrets (AES-256-GCM)
Per-org IP allowlist (Postgres CIDR)
Per-org domain verification
Observability + AI transparency
Observable 12-step pipeline trace (Live Feed)
Memory inspector panel (audit what ARIA knows about any customer)
Per-decision Why? button (framework chain · citations · confidence)
ARIA Platform Showcase investor-demo wrapper
Intelligence
12-step pipeline + 7-zone memory (Z1–Z7 live)
Bench marketplace agents5 agents15 agentsUnlimitedUnlimited
Skill evolution (Sun 02:00 UTC, governed)
Per-decision explainability + Why? button
BYOK (OpenAI · Anthropic · Mistral)Multi-key + rotation
AWS Bedrock + Azure OpenAI BYOKv1.10.0 — honest hedge
Brand & Multi-tenant
Brand voice extractor (10 emails + 3 URLs + 5 PDFs)
Multi-brand UI + header brand-switcher
Whitelabel custom domain + powered_by_mode
hide_branding override
Per-brand RBAC + cross-brand analytics
Customer profiles50500UnlimitedUnlimited
Compliance & governance
PostgreSQL Row-Level Security on every table
Public Trust Center + DSAR self-serve
GDPR Art. 17 account-deletion bulletproof flow
Append-only org_audit_log
EU AI Act Article 13 audit trail (Z7 fail-closed)
SSO (SAML / OIDC) + metadata XML upload
Per-user 2FA (in-house RFC 6238 TOTP)OptionalOptionalOptionalEnforced
BAA available for HIPAA / PHIPA
Custom data residency (CA · EU · US · AU)
Support & community
Discord + Slack community channels
Email support72h24h8h business hours1h pager
Customer success lead
Quarterly review with engineering

Frequently asked

Honest answers, including the parts the marketing instinct says to soften.

What if I outgrow Starter?

Click the upgrade button in Settings → Billing — your channels, brand voice, agents, customer profiles, and audit history all carry forward. No migration. No data export-and-reimport. The same workspace, more headroom. Honest hedge: if you're already running 3+ brands, skip to Agency on day one — it's cheaper than running three Starter workspaces and the multi-brand UI is the difference between a workaround and a first-class product.

Why doesn't this page show exact dollar amounts for Growth, Agency, and Enterprise?

Because pricing for those tiers is calibrated to your channel volume, BYOK profile, residency requirements, and which Bench agents you install. We'd rather have a 5-minute call than ship a number that misleads you. The Starter price is fixed and public; the rest scales with what you actually use.

Is there really no credit card for the trial?

No credit card. 14 days. Cancel anytime. The platform is multi-tenant by design (PostgreSQL Row-Level Security on every table) — your data is architecturally isolated whether you've paid yet or not.

Can I bring my own LLM key?

Yes — BYOK is on Growth and above. Currently OpenAI, Anthropic, Mistral with rotation, revoke, and structural test-fire. AWS Bedrock + Azure OpenAI ship in v1.10.0 (honest hedge — we're not pretending it's there yet).

What channels are included at each tier?

All 10 production channels (v1.9.7.5) ship at every tier — WhatsApp Cloud API · SMS via Twilio · Telegram Bot API · Discord (bot · guild-scoped) · Slack (bot · workspace + channel routing) · Instagram DM (Meta Graph direct, no webhook bridge) · email (SendGrid + IMAP/SMTP) · web chat widget (embeddable) · web forms (drop-in JS) · WordPress plugin · plus the custom API (REST + Webhooks) and MCP server. Solo gets 1 channel of choice (Instagram DM-primary path supported for influencers). Starter caps at 3 of each. Growth and above are unlimited (multi-WhatsApp, multi-SMS, multi-IG per sub-brand on Agency). Cross-channel customer identity unification (ADR-067 · 11 identifier types) ships at every tier — one customer, one thread, across every channel.

Are you SOC 2 certified?

Not yet. SOC 2 Type 1 audit is scheduled for Q3 2026. We are architecturally aligned with SOC 2 controls today — designed-aligned, not third-party-attested. We will never claim certified before we are. The same honest framing applies to ISO 27001 (planned, not certified). For everything else — GDPR · PIPEDA · HIPAA · PHIPA · EU AI Act Article 13 · CCPA · AODA — we are scoped + design-aligned, with the architectural evidence published in the public Trust Center.

Can I see the per-decision audit trail before I buy?

Yes. Sign up for the trial, send a test message through, and click the Why? button on any AI output. You'll see the framework chain, citations from your knowledge base, confidence score, model used, latency, and cost — pulled from /v1/decisions/{id}/explain. The same endpoint is what your regulator will see when they ask.

How long does setup actually take?

Live in hours, not weeks. Sign-up → KYC (Step 1, banking-grade) → 5 setup steps (brand voice extraction · channel connection wizard · KB ingestion · team invites · Bench picks). The moment Step 6 is done, ARIA starts processing inbound. No engineering team required.

What if I need data residency outside Canada?

Enterprise tier ships with Postgres + Redis + Qdrant deployable in your jurisdiction — Canada, EU, US, AU on request. We don't pretend other regions are one-click ready when they require a real conversation. Tell us where, and we'll quote it.

Does ARIA require customers to learn behavior science?

No. ARIA produces outcomes; you don't need to learn anything to use it. The Bench picks frameworks for each decision and the Why? button explains the reasoning per-message — but the customer-facing surface is plain English.

Still deciding which tier fits?

Start the 14-day trial on Starter — your data, agents, and audit history carry forward when you upgrade. Or talk to us first.