14-day free trial · no credit card · cancel anytime · live in hours, not weeks. Every tier ships with PostgreSQL Row-Level Security, public Trust Center access, and per-decision explainability via the Why? button.
Solo founders, indie hackers, time-poor operators
Small teams, single-location SMBs
Growing SMBs, multi-channel operators
Multi-brand operators (3–50 brands)
Mid-market + regulated industries
Everything that ships at every tier. Honest hedges where features aren't yet shipped.
| Feature | Solo | Starter | Growth | Agency | Enterprise |
|---|---|---|---|---|---|
| Channels | |||||
| WhatsApp · Telegram · Email · Web Chat · Web Form · WordPress · API · MCP | 1 each | ||||
| Voice / Instagram / SMS adapters (Starter Kits AB) | |||||
| n8n integration nodes | |||||
| Per-org webhook secrets (AES-256-GCM) | |||||
| Per-org IP allowlist (Postgres CIDR) | |||||
| Per-org domain verification | |||||
| Intelligence | |||||
| 12-step pipeline + 7-zone memory (Z1–Z7 live) | |||||
| Bench marketplace agents | 5 agents | 15 agents | Unlimited | Unlimited | |
| Skill evolution (Sun 02:00 UTC, governed) | |||||
| Per-decision explainability + Why? button | |||||
| BYOK (OpenAI · Anthropic · Mistral) | Multi-key + rotation | ||||
| AWS Bedrock + Azure OpenAI BYOK | v1.10.0 — honest hedge | ||||
| Brand & Multi-tenant | |||||
| Brand voice extractor (10 emails + 3 URLs + 5 PDFs) | |||||
| Multi-brand UI + header brand-switcher | |||||
| Whitelabel custom domain + powered_by_mode | |||||
| hide_branding override | |||||
| Per-brand RBAC + cross-brand analytics | |||||
| Customer profiles | 50 | 500 | Unlimited | Unlimited | |
| Compliance & governance | |||||
| PostgreSQL Row-Level Security on every table | |||||
| Public Trust Center + DSAR self-serve | |||||
| GDPR Art. 17 account-deletion bulletproof flow | |||||
| Append-only org_audit_log | |||||
| EU AI Act Article 13 audit trail (Z7 fail-closed) | |||||
| SSO (SAML / OIDC) + metadata XML upload | |||||
| Per-user 2FA (in-house RFC 6238 TOTP) | Optional | Optional | Optional | Enforced | |
| BAA available for HIPAA / PHIPA | |||||
| Custom data residency (CA · EU · US · AU) | |||||
| Support & community | |||||
| Discord + Slack community channels | |||||
| Email support | 72h | 24h | 8h business hours | 1h pager | |
| Customer success lead | |||||
| Quarterly review with engineering | |||||
Honest answers, including the parts the marketing instinct says to soften.
Click the upgrade button in Settings → Billing — your channels, brand voice, agents, customer profiles, and audit history all carry forward. No migration. No data export-and-reimport. The same workspace, more headroom. Honest hedge: if you're already running 3+ brands, skip to Agency on day one — it's cheaper than running three Starter workspaces and the multi-brand UI is the difference between a workaround and a first-class product.
Because pricing for those tiers is calibrated to your channel volume, BYOK profile, residency requirements, and which Bench agents you install. We'd rather have a 5-minute call than ship a number that misleads you. The Starter price is fixed and public; the rest scales with what you actually use.
No credit card. 14 days. Cancel anytime. The platform is multi-tenant by design (PostgreSQL Row-Level Security on every table) — your data is architecturally isolated whether you've paid yet or not.
Yes — BYOK is on Growth and above. Currently OpenAI, Anthropic, Mistral with rotation, revoke, and structural test-fire. AWS Bedrock + Azure OpenAI ship in v1.10.0 (honest hedge — we're not pretending it's there yet).
Every tier includes every channel — WhatsApp Cloud API, Telegram Bot API, web chat (embeddable widget), email (IMAP/SMTP), web forms (drop-in JS), WordPress plugin, custom API (REST + Webhooks), MCP server. Starter caps at 1 of each; Growth and above are unlimited. Voice / Instagram / SMS adapters via Starter Kits AB land at Growth.
Not yet. SOC 2 Type 1 audit is scheduled for Q3 2026. We are architecturally aligned with SOC 2 controls today — designed-aligned, not third-party-attested. We will never claim certified before we are. The same honest framing applies to ISO 27001 (planned, not certified). For everything else — GDPR · PIPEDA · HIPAA · PHIPA · EU AI Act Article 13 · CCPA · AODA — we are scoped + design-aligned, with the architectural evidence published in the public Trust Center.
Yes. Sign up for the trial, send a test message through, and click the Why? button on any AI output. You'll see the framework chain, citations from your knowledge base, confidence score, model used, latency, and cost — pulled from /v1/decisions/{id}/explain. The same endpoint is what your regulator will see when they ask.
Live in hours, not weeks. Sign-up → KYC (Step 1, banking-grade) → 5 setup steps (brand voice extraction · channel connection wizard · KB ingestion · team invites · Bench picks). The moment Step 6 is done, ARIA starts processing inbound. No engineering team required.
Enterprise tier ships with Postgres + Redis + Qdrant deployable in your jurisdiction — Canada, EU, US, AU on request. We don't pretend other regions are one-click ready when they require a real conversation. Tell us where, and we'll quote it.
ARIA is built by Simplification.io in Canada. Maxim is the internal agent system that helps us ship — it lives in the schema.org JSON-LD entity graph for SEO crawlers, not in customer-facing copy. Builder credit you'll see across the product is Built by Simplification.io 🍁.
Start the 14-day trial on Starter — your data, agents, and audit history carry forward when you upgrade. Or talk to us first.