Your business never forgets
a conversation.
ARIA is the AI intelligence layer that automatically reads, understands and acts on every customer message — across WhatsApp, email, web chat, Telegram and contact forms — so nothing valuable is ever missed again.
Six ways ARIA makes every message count.
Every customer message is a business signal. ARIA captures all of them — automatically — and turns them into structured data, audience segments, and the right next action.
Capture intelligence you're losing right now.
Product questions, buying intent, complaints, referrals — every message contains a signal. ARIA extracts it automatically and turns conversations into actionable, structured data.
The right action — without lifting a finger.
Follow-ups sent. Tickets created. Campaigns triggered. ARIA takes the next correct step the moment a message arrives, consistently, at scale, without your team needing to remember.
Know what conversations are actually worth.
Not opens. Not clicks. Real revenue influenced. For the first time, see exactly which conversations turned into money, with a 45-day attribution window.
Reach the right customer at the right moment.
ARIA builds live audience segments from real behaviour — what customers bought, asked and felt. Campaigns reach the people most likely to respond, not everyone on your list.
See who's about to leave — before they do.
Churn risk scoring surfaces cooling relationships automatically. Step in with value, save the customer, prove the win in your dashboard. No guesswork.
One layer. Every channel.
WhatsApp, email, web chat, contact forms, Telegram — wherever your customers write, ARIA unifies them into a single intelligence layer your whole business can act on.
Up and running in hours, not months.
No engineering team required. Three steps, then ARIA runs in the background — your team doesn't learn new software, they just read the new reports.
Connect your channels.
Link the messaging channels you already use — WhatsApp Business API, email, Telegram, web chat, contact forms. Setup is hours, not weeks. We walk you through every step.
ARIA reads & understands.
Every inbound message runs through a two-pass classification pipeline: extract structured data, update the persistent customer memory, score sentiment + churn risk, link to a profile.
The right action happens.
Replies go out. HubSpot deals open. Shopify draft orders appear. Zendesk tickets get created. n8n workflows fire. Your business responds smarter — automatically, every time.
Whether you serve 500 customers or 50,000, ARIA fits.
12 industries today. The platform is opinion-free about your category — pick your tab, see the workflow that maps to your reality.
Stop losing sales to unanswered messages.
Recover abandoned interest, send targeted promotions, and turn post-purchase messages into reviews and repeat orders — automatically. ARIA reads the message, links it to a Shopify customer, fires the right action.
See e-comm playbook →Triage every patient message — without breaching privacy.
Org-isolated vector storage. GDPR right-to-erasure built in. Categorise inbound by urgency, route to the right specialist, log every action for compliance.
See healthcare playbook →Qualify leads in their sleep, not yours.
Match inbound messages against active listings, qualify budget & timeline, route hot leads to the right agent. ARIA never goes off-shift.
See real estate playbook →Every guest message is a five-star opportunity.
Pre-arrival upsells. In-stay requests routed to the right team. Post-stay review collection — without ever sending a survey email.
See hospitality playbook →One platform. Every client. Your brand on top.
White-label dashboard on your own domain. Unlimited client workspaces, RLS-isolated. Charge a recurring fee for a product they can't take with them — and show them a real ROI number every month.
See agency playbook →Update customers before they ask.
Delivery exceptions caught at the API layer trigger proactive WhatsApp updates. Inbound queries classified, routed, and resolved with live tracking data.
See logistics playbook →Answer every prospective student — at 11pm or 6am.
Course inquiries qualified, financial aid questions answered from your knowledge base, applicants nurtured to enrollment.
See education playbook →From WhatsApp ping to test drive in 90 seconds.
Inventory match, finance pre-qualification, service appointment booking — all from a single inbound message. Service reminders go out automatically.
See automotive playbook →Bookings, modifications, reviews — without a host on hold.
Reservation requests confirmed against your booking system. Allergy notes captured. Post-meal review prompts sent at the right moment.
See restaurants playbook →Screen candidates without ghosting them.
Inbound applications classified by role-fit. Knockout questions asked conversationally. Hot candidates fast-tracked, polite no-thank-yous sent within minutes.
See recruitment playbook →Sell tickets, answer logistics, recover dropoffs.
Pre-event questions answered from your KB. Day-of logistics ("where's my QR code?") resolved in seconds. Post-event upsells timed to the moment of peak emotion.
See events playbook →Plays nicely with the stack you already run.
Two ways your stack and ARIA shake hands. Direct integrations configure inside ARIA. Everything else reaches ARIA via the universal Webhook adapter — operator-configured.
Direct integrations (configure inside ARIA): WhatsApp Business · Telegram · Twilio SMS · Twilio Voice · web widget · MCP for Claude Desktop, Claude Code, Cursor · HubSpot · Salesforce · SendGrid (outbound email) · Slack (outbound) · 11 other CRM and commerce adapters.
Connect via webhook (operator-configured): n8n · Zapier · Slack inbound · email inbound (SendGrid Inbound Parse) · Instagram (outbound). Anything that supports HTTPS POST reaches ARIA through the universal Webhook adapter.
Discord and Messenger inbound are on the v1.10 roadmap.
HubSpot
Official PartnerEvery WhatsApp conversation becomes a CRM record — automatically.
Shopify
Official PartnerTurn Shopify events into personalised WhatsApp flows. Draft orders from inbound DMs.
Zapier
Official PartnerEvery classified message becomes a Zapier trigger. Connect to 6,000+ apps.
Yotpo
Official PartnerCollect reviews on autopilot — no survey emails required.
Notion
Knowledge BaseYour Notion workspace becomes ARIA's brain. Edits propagate to answers in minutes.
Zendesk
Official PartnerSupport tickets created before your agent opens them. Full conversation context attached.
n8n
Native Node10 operations. Fully structured payloads. No parsing. The cleanest n8n integration on the market.
Freshdesk
Official PartnerEvery WhatsApp support message becomes a Freshdesk ticket — auto-categorised & routed.
What does ARIA save your team — in dollars?
Move the sliders. The number updates live. No email gate.
Why ARIA, not the others?
ARIA is the only platform that combines all 8 pillars below. WATI, ManyChat, Interakt, Intercom each cover 2-3.
| Feature | ARIA | WATI | ManyChat | Interakt | DelightChat |
|---|---|---|---|---|---|
| Conversation Intelligence | |||||
| Automatic message classification | ✓ | — | — | — | — |
| Persistent customer memory | ✓ | — | — | — | — |
| Multimodal (photo, voice, docs) | ✓ | — | — | — | — |
| Churn risk scoring | ✓ | — | — | — | — |
| Revenue & Reporting | |||||
| 45-day revenue attribution | ✓ | — | — | — | — |
| Campaign revenue tracking | ✓ | — | — | — | — |
| Sentiment trend analytics | ✓ | — | — | — | — |
| Automation & Integrations | |||||
| Native HubSpot integration | ✓ | — | ✓ | — | — |
| Native Shopify integration | ✓ | ✓ | — | ✓ | ✓ |
| Native Zapier integration | ✓ | ✓ | ✓ | ✓ | — |
| Native n8n node | ✓ | — | — | — | — |
| Agency Features | |||||
| White-label dashboard | ✓ | — | — | — | — |
| Unlimited client workspaces | ✓ | — | — | — | — |
| Client-facing revenue reports | ✓ | — | — | — | — |
Operators who flipped the switch.
Three early customers. Real numbers. Names redacted only where contracts require.
We were answering the same WhatsApp questions manually every day. ARIA connected to our Notion docs and now handles 80% of enquiries without us. Our team focuses on deals, not FAQs.
The revenue attribution report changed everything. We always suspected WhatsApp was driving sales but couldn't prove it. ARIA showed our board exactly which conversations converted to revenue.
As an agency, the white-label platform alone is worth the cost. We onboard clients in hours instead of weeks, charge them for a product they can't take with them, and show real ROI every month.
Every reply ships with a receipt.
Single-tenant per workspace. EU-hosted by default. SOC 2 Type II in progress. GDPR · PIPEDA · PHIPA · CCPA scoped. ISO 27001-aligned controls.
Transparent pricing that grows with your business.
All plans include a 14-day free trial. No credit card required.
For small businesses ready to stop losing customer intelligence.
- Up to 2,000 messages/month
- 1 connected channel
- Automatic message classification
- Customer memory and profiles
- Churn risk scoring
- Campaign manager
- Sentiment reporting
For growing businesses that need more channels and proven revenue tracking.
- Up to 8,000 messages/month
- 3 connected channels
- Everything in Starter
- Revenue attribution reporting
- Rich media processing (photos, voice, docs)
- Automation integrations
- Behaviour-based audience segments
For agencies managing multiple clients on one intelligent platform.
- Unlimited client workspaces
- White-label dashboard (your domain)
- Everything in Growth
- Client-facing revenue reports
- Bring your own AI keys
- Agency super-admin panel
- Template flows across clients
For high-volume operations that need dedicated support and custom integrations.
- 50,000+ messages/month
- Enterprise SLAs
- Custom channel integrations
- Dedicated onboarding manager
- Priority engineering support
- Advanced API access
- Collective intelligence access
Questions worth answering.
"We already have a shared inbox."
A shared inbox routes messages. ARIA understands them. Every tool that routes is a complement to ARIA, not a replacement. ARIA adds the intelligence layer that shared inboxes were never designed to provide.
"Our team doesn't have time to learn new software."
ARIA runs in the background. Your team does not interact with it — it reads inbound messages, takes action, and updates your existing tools automatically. There is nothing new to learn. There is a new report to read.
"We're not sure the ROI is there."
That's why we built the calculator above — use it with your own numbers. If ARIA does not show a positive return within 14 days of your trial, cancel. No friction, no questions.
"WhatsApp Business API is complicated to set up."
ARIA handles the WhatsApp Business API connection as part of onboarding. Most businesses are live within a few hours. Our onboarding team walks you through every step.
"We operate in a regulated industry."
GDPR right-to-erasure is built into ARIA's architecture — not bolted on. Organisation-level data isolation is structural. HIPAA-ready, SOC 2 Type II, ISO 27001. Full compliance docs available on request.
Can ARIA read photos and voice notes sent on WhatsApp?
Yes — multimodal processing is a Growth-tier feature. Photos (e.g. damaged goods, screenshots), voice notes (transcribed and classified), and documents (PDFs, receipts) are all processed inline.
How does ARIA answer customer questions without a human?
It reads from your knowledge base — Notion, help center, custom docs — and only answers when it has high-confidence sources. If it doesn't, it routes to a human with full context attached.
How does ARIA know which customers are at risk of leaving?
Churn risk scoring blends recency, sentiment trends, support load, and engagement decay. You see at-risk customers in a daily dashboard with suggested winback actions.
Do you train on my data?
No. Org-isolated vector storage per customer. We don't aggregate, we don't fine-tune, we don't share. Your data stays in your row.
Where is my data stored?
EU-hosted by default (Frankfurt + Ireland). UAE region available for regional customers. We can run a single-tenant deployment for Enterprise.
BYOK or hosted models?
BYOK on Agency+ — bring your own keys for OpenAI, Anthropic, Groq, or OpenRouter. Starter and Growth use the multi-provider gateway under the hood; you get the benefit without the billing complexity.
What's included in the 14-day free trial?
Full access to every feature in your chosen plan. No feature gates. No "trial mode" disclaimers. If it doesn't deliver value in 14 days, cancel without friction.
What does 'early access' mean?
We invite ~100 new businesses every Tuesday from the waitlist. Early access participants get locked-in pricing, direct Slack/Discord access to the team, and priority on feature requests.
Can I upgrade or downgrade my plan?
Single click. All your data, memory, settings, and history carry forward with zero interruption.
Be first in. Lock in early pricing.
Wave 1 invites go out every Tuesday. Tell us a bit about your business — we'll reply within 24 hours.
Ask ARIA anything.
Type a question. We'll answer it the same way ARIA would for your customers — grounded, cited, fast.
