/aria:morning-brief
Morning brief
Daily attention brief — customers worth attention this morning, ordered by risk, with recommended next actions.
Connect ARIA to Claude Desktop in 60 seconds. Ask in natural language; get grounded, audited answers about your customers. Every call is row-level-security scoped, redaction-floor enforced, and written to your org_audit_log.
Bearer-token auth today. SOC 2 Type 1 targeted Q3 2026 (currently in-progress) · GDPR · PIPEDA · EU AI Act Article 13 design-aligned.
Model Context Protocol is the open standard adopted in 2025 for letting AI assistants call tools inside other apps. ARIA's MCP server lets Claude, ChatGPT, or any agent built on the OpenAI Agents SDK reach into your customer data — grounded, redacted, audited — without copy-paste.
Demo recording in flight
Lands with v1.9.5 soft-launch — watch this slot
Honest hedge: the v1.9.5 page ships with a placeholder while the screen-only demo (no founder face, Pika-pattern) is recorded during the soft-launch window.
The category MCP creates is operating modes, not integrations. ARIA inside Claude is the same product surface as ARIA in your browser — same row-level security, same audit log, same Why? button on every output. The interface just moved.
Generate one key. Connect Claude Desktop, ChatGPT, or any agent built on the OpenAI Agents SDK. Switching clients does not change what ARIA can do — just which window the operator works in.
Open Settings → Integrations → MCP in the ARIA app and click Generate key. Org-scoped, RLS-enforced, audit-logged.
Open claude_desktop_config.json and paste the snippet below. Replace aria_mcp_xxx with your key.
{
"mcpServers": {
"aria": {
"url": "https://mcp.aria.simplification.io/mcp",
"headers": {
"Authorization": "Bearer aria_mcp_xxxxxxxxxxxxxxxxxxxxxxxx"
}
}
}
}Quit and relaunch Claude Desktop. ARIA's 21 tools and 6 Playbooks appear in the slash-command menu.
Full walkthrough: docs · Connect Claude Desktop. Public docs site is in flight; the in-product user-guides are live for signed-in customers.
Open Settings → Integrations → MCP. Same key as Claude Desktop — same RLS scope, same audit trail.
In ChatGPT, click your avatar → My GPTs → Create a GPT → Configure → Actions → Import from URL and paste:
https://mcp.aria.simplification.io/chatgpt-action-spec.yamlIn the Actions auth dialog, choose API Key → Custom, set the header name to X-ARIA-API-Key, and paste your ARIA key as the value.
Surface trim: Custom GPT exposes 9 of the 21 MCP tools as REST. Operators who need the full surface should connect via Claude Desktop or the OpenAI Agents SDK.
Honest hedge: SDK packages publish in v1.10
aria-openai-agents (npm) and aria-openai-agents (PyPI) publish in v1.10 paired with the Anthropic Connectors directory submission. Until then, the install commands shown below are illustrative — contact us for early access or connect via Claude Desktop today.
pnpm add aria-openai-agents @openai/agentsimport { Agent } from "@openai/agents"
import { createAriaMCPProvider } from "aria-openai-agents"
const aria = createAriaMCPProvider({
apiKey: process.env.ARIA_API_KEY!,
})
const agent = new Agent({
name: "ARIA customer-experience agent",
mcp: [aria],
})Endpoint defaults to https://mcp.aria.simplification.io. Override via endpoint: for self-hosted or sandbox.
Full quickstart: docs · OpenAI Agents SDK. Public docs site is in flight; deep-link to the SDK quickstart ships in v1.10.
One key, all three paths. Rotate or revoke any time at Settings → Integrations.
Anthropic Connectors directory: submission pending
Submission is paired with our v1.10 train. Once approved, one-click install in Claude Desktop replaces the JSON paste shown below. Until then, the manual paste is the canonical path — same key, same scope, same audit trail.
Playbooks chain ARIA tools into operator-shaped briefings. They replace the 5-tab Monday-morning ritual with a single line typed into Claude.
Morning brief
Daily attention brief — customers worth attention this morning, ordered by risk, with recommended next actions.
Churn watch
Customers crossing churn-risk thresholds — with trajectory data and grounded citations to support intervention.
Agency rollup
Cross-brand rollup — KPIs and outliers across every sub-brand under your parent org. Agency and Enterprise only.
DSAR assist
Drafts a DSAR export bundle for legal review — assembles the data set and flags redaction calls.
Bench review
Reviews recent agent decisions — low-confidence trajectories, grounding quality, and peer-review disagreement, ranked.
Compliance snapshot
Current compliance posture — controls in place, in progress, and planned. Honest hedges. Growth tier and up.
The DSAR-assist Playbook produces drafts for legal review — not ready-to-file documents. Compliance-snapshot is a posture report, not a third-party attestation. Honest hedges live at the bottom of every output.
Operators publish their winning Playbooks to the marketplace. Install one in two clicks — they live alongside ARIA’s built-ins inside your MCP-connected Claude. ARIA reviews each for safety; outcomes are not endorsed.
Reduce repetitive ticket volume by 30%+ with five battle-tested prompt patterns for first-touch deflection, refund triage, and shipping-delay empathy.
A 7-touch outbound sequence that books meetings without spamming. Pulled from 14 months of Beta Corp's own data — open rates, reply rates, and meeting-booked rates per touch.
Run a blameless postmortem in 45 minutes. Outputs a five-section doc — timeline, impact, root cause, what worked, action items with owners and due dates.
Marketplace listings are creator-published. ARIA reviews each one for safety but does not endorse outcomes from third-party Playbooks. Per-customer install limits apply: Solo:5 · Starter:20 · Growth+ unlimited.
The same controls ARIA enforces in the browser run on every MCP call. Bearer-token auth today; OAuth ships in v1.9.5.6.
Every answer cites the knowledge-base entries and customer records it pulled from. The Why? button surfaces grounding score, model used, latency, and cost.
Read more in Trust CenterPrivacy floor enforced before responses leave the API — PII tokenised, secrets scrubbed, sub-brand data stays in its lane via row-level security on every read.
Read more in Trust CenterEvery MCP tool call writes an append-only org_audit_log entry. Same trail an EU AI Act Article 13 reviewer expects. SOC 2 Type 1 targeted Q3 2026.
Read more in Trust CenterCompliance posture honest hedge: ARIA is design-aligned with SOC 2 and ISO 27001 controls; neither has been third-party attested. The Type 1 audit is scheduled for Q3 2026. Drafts for legal review where compliance content surfaces (DSAR, data-residency, BAA).
Both spaces are public. Every release note, breaking change, and shipped tag is announced first in Discord; Slack is where customer- success and enterprise-buyer conversations land.
MCP is not a separate add-on. The same 21 tools and 6 Playbooks ship with every paid plan. Solo gets read-only access; Starter and above get read + write. Bring your own LLM key on Growth+.
v1.9.5 honest hedges, all in one place: SOC 2 Type 1 targeted Q3 2026 (currently in-progress) · ISO 27001 planned (not certified) · Bearer-token auth today, OAuth in v1.9.5.6 · Demo video records during the v1.9.5 soft-launch window · Drafts machine-translated for FR/AR (pro pass owed).